The incident, which occurred on campus, involved a member of the university’s Dress Code Compliance Team and has attracted significant public attention.
In a statement issued on Thursday, July 3, the university confirmed that the footage had come to its attention and that an investigation was immediately launched to establish the facts.
“The University wishes to emphasise unequivocally that the behaviour of the staff was unacceptable and condemns it outright,” the statement read.
“As a professional university whose core values are integrity, respect, and service, UPSA holds the dignity and well-being of every student as paramount and reaffirms that no staff member has the right to mistreat any student under any circumstances.”
Following the internal investigation, the Vice-Chancellor personally issued an apology to the student involved, reaffirming the University’s commitment to maintaining a respectful and professional environment for all.
Additionally, the staff member at the centre of the incident submitted a written apology to the student, acknowledging the inappropriateness of the behaviour.
In response, the student also wrote to the University Management, expressing regret for her own conduct during the incident.
UPSA Management announced that it is reviewing its current Dress Code enforcement procedures to ensure they align with the institution’s values and prevent future incidents.
“Management is reviewing the Dress Code enforcement protocols to ensure that engagements between staff and students reflect the university’s core values of integrity, respect, and service,” the statement continued.
“Additional training will be provided to the Dress Code Compliance Team to reinforce appropriate conduct while performing their duties.”
The university defended its longstanding dress code policy, stating that it plays a vital role in preparing students for professional environments.
“This policy, which is clearly outlined in the Student Handbook, is not arbitrary or subjective but is designed to instil in students the corporate culture and values expected in professional environments. Every student signs up for the dress code policy.”
The university noted that its culture of professionalism has helped shape many of its alumni who now serve in key roles across various sectors in Ghana.
While the university reiterated its commitment to upholding the dress code, it gave assurance that future enforcement would be carried out respectfully and in line with due process.
“The university assures all stakeholders that enforcement of the same will always be carried out with respect and civility.”
“UPSA remains dedicated to providing a safe, respectful, and professional learning environment for all students and staff. The University appreciates the concerns raised and reassures the public that the incident has been addressed holistically.”
